Accelerated Customer Experience

We pride ourselves on providing the highest levels of customer service. Our focus on the customer has led us to use business intelligence tools that bring us the voice of the customer at every point of contact. We then use that data to develop proactive – rather than reactive – solutions. We strive for one-call resolution for any question our customer has because we truly want our customers to be delighted with us.

Operational Excellence

With a focused effort on continuous improvement, we are committed to remove inefficiencies and improve processes all while reducing our carbon footprint. We are committed to flawless IT enhancement implementations and new functionalities that support our operations across the board.

Doing the Right Thing

Some call it integrity. We call it a way of life. Here at Systemax, it’s karmic. We do the right thing by our employees, our employees do the right thing with their colleagues, and we all do the right thing to serve the customer. We ask all employees to honor our codes of ethics, and integrity in all aspects of the business and in all aspects of their work.

Favorite quotes from our Leadership

BARRY LITWIN, CEO
"Make it happen." - Barry Litwin

BOB DOOLEY, PRESIDENT
“Listen.” - Bob Dooley

DONNA FIELDING, SVP, CHRO
"Our job as leaders is to identify, unlock, and unleash potential in our associates, then be ambassadors for their success.” - Donna Fielding

RITESH CHATURBEDI, SVP, COO
“The title does not make a leader; serving others does." - Ritesh Chaturbedi

ERIC LERNER, SVP, GC
To paraphrase Mark Twain about having too small a vision of the world: “to a person with a hammer, everything looks like a nail.”

TEX CLARK, VP, CFO
I like what Steve Jobs always said: “It doesn’t make sense to hire smart people and tell them what to do. We hire smart people so they can tell us what to do.”

MANOJ SHETTY, SVP, CIO
“If it was easy everyone would do it.” - Unknown

TOM AXMACHER, VP, CONTROLLER
One of my favorites is “Do what you love and you’ll never work a day in your life.” - Marc Anthony

ALAN SCHAEFFER, DIRECTOR OF FACILITIES
“A goal without a plan is just a wish.” - Antoine de Saint-Exupéry

SETHU PALAT, CHIEF OF STAFF
"None of us is as smart as all of us." - Ken Blanchard