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Director, Vendor Performance Management


Port Washington, NY, US, 11050

Global Industrial, a Systemax Company

Corporate Overview

Systemax has a 70-year track record of market-leading innovation. Founded in 1949 as a small material handling company, we’ve grown to be an industry leader with over 1.7 million products in 21 industrial and commercial categories.  Global Industrial is a subsidiary of Systemax and represents the largest part of the Systemax family.


The keys to our continued success include the collaborative spirit we cultivate in our associates, our customers, and our vendor partners. Our esteemed customer base includes members of the Fortune 500, small-to-medium size business, and direct to consumer.  Conducting business across a wide spectrum of industry verticals, we supply our customers with the industrial equipment and supplies they need to run their business effectively, efficiently, and safely.

Our culture starts with our leadership team.  United, they uphold a commitment to transparency and clear communication, creating loyalty and a high level of engagement amongst associates.  By joining Global Industrial, a Systemax Company, you are a part of a dynamic organization that rewards high performance as well as an environment of continuous learning with upward mobility through training and development, stretch assignments, and internal mobility.  

At our core, we believe in embracing new ideas, teamwork, accountability, and treating our associates the way we want them to treat our customers. We are active listeners – to our employees and to our customers – so that our actions result in a truly delightful associate and customer experience alike.  By celebrating our differences and rewarding innovation at all levels of the business, we nurture a culture of belonging and unity to drive change.

Key Responsibilities

Leads the Vendor Compliance team in working with vendor partners to:

  • Improve on-time delivery performance on shipments to Global DCs and direct shipments to customers
  • Reduce overall lead time and increase % of same-day-shipping item offering
  • Reduce non-compliant freight spend and accessorial charges as a result of vendor behavior
  • Increase EDI/automation between Global and our suppliers
  • Improve delivery quality including but not limited to:

    Pallet quality – height, stability
    Barcode accuracy
    Packaging integrity
    Right item, right UOM, right destination

  • Develops analytics around supplier performance, cost savings from initiatives, etc.
  • Meets with Product Managers regularly to discuss and resolve supplier issues
  • Leads meetings with suppliers (frequency dependent on performance) to highlight performance trends, identify collaborative opportunities to improve results, set deadlines for improvement and track progress
  • Manage the process for recovering cost from the supplier for poor scorecard performance and/or lack of commitment to improvement with financial targets for compliance fine recovery and operational improvements
  • Track and report results to the executive leadership team including action plans for supplier improvements, cost savings from operational efficiency gained and recovered compliance dollars from suppliers
  • Continuously enhance, improve, and systematize the Supplier Compliance program and scorecard
  • Participation in special projects and performs additional duties as required
Competencies and skills

•    Bachelor degree in Business or equivalent experience is required
•    7+ years in Supply Chain/Finance including leadership roles in Purchasing, DC Ops, FP&A, or Transportation/Logistics
•    Experience effectively managing supplier relationships, cost negotiations
•    Fluent in vendor agreements/contracts
•    Previous development/implementation/execution of a new or existing Supplier Compliance or Quality program
•    Computer literacy and proficiency in MS Office is required
•    Excellent organizational and planning skills are required
•    Excellent verbal and written communications skills are also required

EEO/AA Statement

Global Industrial, a Systemax Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nearest Major Market: Long Island
Nearest Secondary Market: New York City

Job Segment: Supply, Logistics, Supply Chain, Operations