Credit Representative

Global Industrial

Corporate Overview

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

This position is responsible for achieving maximum credit release while vetting orders to ensure they meet the standards set.

• Investigate and verify declined credit card orders by following internal procedures and utilizing online tools
• Communicate with customers when special credit requirements or advance deposits are deemed necessary
• Research and compile credit information on customers to facilitate order release
• Carry out thorough credit checks to enable the initiation of sound credit decisions
• Inform internal business partners of progress in respect to credit investigation
• Perform other duties as required

Competencies and skills

• At least 2 years Credit experience necessary
• Credit Card experience needed
• Alpha and numeric data entry required
• Strong verbal and written communications skills
• Solid analytical proficiencies
• Ability to organize, prioritize and work in a fast-paced environment
• Detail oriented, and capability to function under time constraints is required
• Microsoft Office experience a must

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.