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Manager, Digital Merchandising


Port Washington, NY, US, 11050

Global Industrial, a Systemax Company

Corporate Overview

Systemax has a 70-year track record of market-leading innovation. Founded in 1949 as a small material handling company, we’ve grown to be an industry leader with over 1.7 million products in 21 industrial and commercial categories.  Global Industrial is a subsidiary of Systemax and represents the largest part of the Systemax family.


The keys to our continued success include the collaborative spirit we cultivate in our associates, our customers, and our vendor partners. Our esteemed customer base includes members of the Fortune 500, small-to-medium size business, and direct to consumer.  Conducting business across a wide spectrum of industry verticals, we supply our customers with the industrial equipment and supplies they need to run their business effectively, efficiently, and safely.

Our culture starts with our leadership team.  United, they uphold a commitment to transparency and clear communication, creating loyalty and a high level of engagement amongst associates.  By joining Global Industrial, a Systemax Company, you are a part of a dynamic organization that rewards high performance as well as an environment of continuous learning with upward mobility through training and development, stretch assignments, and internal mobility.  

At our core, we believe in embracing new ideas, teamwork, accountability, and treating our associates the way we want them to treat our customers. We are active listeners – to our employees and to our customers – so that our actions result in a truly delightful associate and customer experience alike.  By celebrating our differences and rewarding innovation at all levels of the business, we nurture a culture of belonging and unity to drive change.

Key Responsibilities

The Merchandising Manager creates and executes digital merchandising plans to optimize the online product catalog and website performance to drive sales and conversion.  This includes effectively merchandising products by applying appropriate corporate-wide standards and supporting a cohesive customer journey on site and through marketing channels. The Manager will ensure that merchandising and email plans align with overall product and marketing strategies.  This position sits within our Product Management team and works collaboratively with Marketing and Operations.  The Manager will report to the Senior Director of Digital Merchandising.
•    Develop and execute short and long-term merchandising strategies through placement of products and digital assets to directly drive sales, traffic and conversion
•    Continually analyze session and sales data and provide improvements to enhance the customer experience as it relates to navigation and product page content across devices
•    Work cross functionally to launch site stories and ensure the customer experience is clear and consistent
•    Provide recommendations related to site improvements including features, functionality and capabilities to enhance the consumer experience for improved conversion and revenue growth
•    Perform daily site optimizations based on performance and customer experience.  Inclusive of resequencing product, optimizing product pages and updating navigation to improve digital KPI’s
•    Assist in planning and execution of digital marketing activity for email, homepage, landing page to support marketing and merchandise initiatives, including new product launches
•    Research industry trends and provide competitive analysis to identify opportunities
•    Troubleshoot issues related to site assets, navigation and item data

Competencies and skills

•    Bachelor's degree in related field
•    Minimum of 7 years of on-line merchandising or marketing experience
•    Demonstrated experience establishing and streamlining site merchandising processes
•    Ability to make data-driven recommendations to improve site experience
•    Ability to adapt in a fast pace collaborative environment
•    Strong analytical and communication skills
•    Highly organized with an exceptional attention to detail
•    Self-motivated, resourceful with a creative mindset
•    Strong interpersonal and relationship management skills & ability to work with cross-functional teams
•    Content Management System (CMS) experience required
•    Experience with Google Analytics and Power BI

EEO/AA Statement

Global Industrial, a Systemax Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nearest Major Market: Long Island
Nearest Secondary Market: New York City

Job Segment: Product Manager, Supply, Operations